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Musings about how organisations are constructed and how they operate

Penny Wise and Pound Foolish

As published in 'Digital Leaders 2014' IT Strategy Guide by BCS The Chartered Institute for IT as part of a set of 200-word insights from BCS ELITE Committee members.


Where Does All The Money Go?

Steve Burrows <This email address is being protected from spambots. You need JavaScript enabled to view it.>

Vice Chair, BCS ELITE


Almost any CFO will tell you that IT is expensive. Almost any IT Director will tell you that he is under pressure to reduce IT costs.

Read more: Penny Wise and Pound Foolish

Strategic IT

Can IT be strategic? Is there such a thing as Strategic IT, and if so what is it?

Within most businesses IT is Reactive - the business declares what it wants when it wants it and the IT function struggles to catch up. If we're honest many decisions we take in business are reactive, or just late in the day, so it's not surprising that IT is often behind the ball.

Read more: Strategic IT

Managed IT - What's Not To Like?

Smaller businesses generally don't have internal IT teams or IT experts, it's hard to justify the cost of a dedicated IT specialist in a 20-person company. Yet we all need IT in our businesses, we depend on IT in so many ways, so what's the solution?

Read more: Managed IT - What's Not To Like?

Tribal Warfare at Work

When the Chairman emailed the board requesting performance improvement suggestions, my reply was simply two words - "Tribal Warfare". This captured his imagination, at the next board meeting he siezed on my words eagerly and to my horror, having entirely misinterpreted my meaning, outlined his ideas for inter-departmental competition within the business.

Read more: Tribal Warfare at Work

Leader, Manager, Servant?

As published in Isle of Man Newspapers an article about leadership, developing leadership in management, and the role of Servant Leadership.

One of the enduring problems in business is that of promoting employees into "management" positions. Good workers expect to be recognised, rewarded, and progress up the rungs of the ladder in return for their commitment and contribution to the organisation. One day, if they're lucky, the next rung of the ladder is a management position in which they will be responsible for other workers who execute business process instead of doing all the grunt work themselves. Often we promote people who have delivered exceptional results as workers into the coveted management role, only to see them inexplicably fail.

Read more: Leader, Manager, Servant?

Managing Social Media at Work

Social Media (Twitter, Facebook, Bebo, Myspace etc.) has become one of the most popular uses of the Internet. It connects people and allows them to interact when they're apart; families, friends, ex-colleagues... Because it offers staff a distraction from work it is often seen by managers and business owners as a threat to productivity – so is it? and if it is, what can you do about it?

Read more: Managing Social Media at Work

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